Bji365 Privacy Policy — Your Data, Our Responsibility

Scope & Applicability

Bji365 (referred to as "we", "us", or "the Platform") operates a trusted online gaming platform for players in Bangladesh and around the world. This Privacy Policy explains how bji365 collects, processes, stores, and protects your personal information.

By using our website bji365.ws or mobile app, you agree to this Privacy Policy. Please read it carefully before using the platform. bji365's Privacy Policy is built in accordance with international data protection standards (GDPR).

Bji365 believes your privacy is a fundamental right. We collect only the data necessary to provide our services and never share your information with third parties without your consent. Transparency and accountability are at the core of everything we do.

What information we collect

We collect various types of information when you register and use our platform. A full breakdown is provided below:

We do not collect sensitive personal data such as religious beliefs, political opinions, or medical history. Data collection is always guided by the principle of minimum necessity.

How Your Information Is Used

Bji365 uses your information for the following purposes. Each use is backed by a clearly defined legal basis:

• Account management: Your information is used for registration, login, password reset, and profile updates.
• Payment processing: Financial information is required to process deposits and withdrawals securely.
• KYC Verification: Identity information is used to verify identity and confirm age in accordance with international regulations.
• Customer Support: Your information is used to resolve issues and communicate with you regarding your account.
• Security & Fraud Prevention: Data is analyzed to prevent unauthorized access, bonus abuse, and money laundering.
• Responsible Gaming: Unusual gaming patterns are detected and players are provided with the necessary support.
• Marketing Communications: With your consent, we will send you promotional offers and bonus notifications. You can unsubscribe at any time.
• Service improvement: Usage patterns are analyzed to improve and enhance your platform experience.

We never use your information beyond its original purpose. If we need to use it for a new purpose, we will inform you beforehand and obtain your consent where required.

Data sharing and disclosure policy

Bji365 does not sell, rent, or trade your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Game Software Providers: Some technical information may be shared with game providers for operational purposes. They are contractually obligated to comply with our privacy standards.
• Legal authority: Data may be disclosed when required by court order or legal obligation.
• Company Merger: In the event of a change in ownership or merger, your information may be transferred to the new owner. However, this policy will continue to apply.

Before sharing data with third parties, we ensure they comply with appropriate data protection measures. Data processing agreements are in place with all partners and service providers.

Cookie Policy

The bji365 website uses cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your preferences.

We use the following types of cookies:

These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the platform's core functionality. They cannot be disabled.

Analysing which pages are most visited helps us improve our services. This data is collected on a fully anonymous basis.

These cookies remember your language, layout preferences, and other personalized settings.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the website.

Data Security Measures

Bji365 uses industry-leading security technology to protect your personal and financial information. Our security framework includes:

• 256-bit SSL Encryption: All data transmissions are conducted through encrypted channels using bank-grade encryption.
• Two-Factor Authentication (2FA): OTP verification is available for account login.
• Firewall protection: Servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Penetration testing and vulnerability scanning are conducted on a regular basis.
• Access Control: Only authorised personnel can access specific data. All access is logged.
• Data Backup: Regular encrypted backups are maintained to prevent data loss in the event of an incident.

In the event of a security breach, we will notify the relevant authorities within 72 hours as required by law, and affected users will be informed promptly.

Data Retention Period

Bji365 retains your data only for as long as necessary. Retention periods vary depending on the type of information:

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Your Data Rights

As a bji365 member, you have several important rights regarding your personal data. We fully support and uphold these rights:

To exercise these rights, email us at support@bji365.ws. We will respond within 30 days of receiving your request. For complex cases, this period may be extended by a further 60 days, but you will be notified in advance.

Child & Minor Protection

Bji365 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect information from minors.

Age is verified at registration, and identity documents are used during the KYC process to confirm age. If there is any suspicion that a minor is associated with an account, it is suspended immediately and an investigation is launched.

If you believe your child has accidentally registered on our platform, please contact support@bji365.ws immediately. We will act promptly and delete all associated data.

International Data Transfers

As bji365 is an international platform, your data may be processed on servers located in different countries. All such transfers are carried out through secure, encrypted channels.

For international data transfers, we ensure that the destination country or organization maintains adequate data protection standards. All transfers are governed by international data transfer agreements, with appropriate safeguards in place as required under Article 46 of the GDPR.

Privacy Policy updates

Bji365 reserves the right to update this Privacy Policy as needed. When changes are made:

• Email notice will be sent at least 30 days before any significant changes take effect.
• A notification banner will be displayed at the top of the website.
• The "Last updated" date at the top of this page will reflect any changes.
• Re-consent may be required for significant changes.

Continued use of bji365 after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

Contact and complaints

If you have any questions, concerns, or complaints about this Privacy Policy, our Data Protection Team is always ready to help:

• Email: support@bji365.ws
• Live Chat: Contact us directly through the website or app
• Response time: Instantly via live chat; within 24 hours by email

For data protection-related requests, please include "Privacy Request" in the subject line of your email. This helps us process your request faster. We are always here to help.